Our Technology
AI-powered technology that is provides faster responses, smarter triage, and seamless doctor-patient connections - for better, more efficient care.

AI at Our Core
The Abi platform was first developed in 2017 in collaboration with top Google AI engineers.
Established in early 2020 as a dedicated R&D function, Our in house AI lab develops proprietary technologies to improve the quality and efficiency of virtual care services.

Our Technology Sets Us Apart
Abi's proprietary Artificial Intelligence and machine learning architecture powers our virtual care services.

NLP
Our Natural Language Processing & Understanding technologies parse, recognise & classify user requests.

AI
Our matching, distribution & optimization algorithms select the best available HCPs based on a range of factors.

Adaptive learning
Our unique human-in-the loop adaptive learning algorithms and predictive modelling help our HCPs to resolve cases.